Lodging check-in hours & locations:

Check-in begins at 4pm. Guests are welcome to pre-register and explore the Mountains many amenities, until their room is ready. Keys will be available as soon as your accommodations are ready. Check-out is at 10am.

Available Check-In Locations

The Inn at Snowshoe
Open daily: 24 hours.
Located at the base of Snowshoe Mountain.
GPS Directions Phone: 304-572-6520


ALLEGHENY SPRINGS
Open daily: 24 hours
Located at the top of the mountain, in the Village.
GPS Directions Phone: 304-572-4357

Additional Lodging info

For Check-In and Check-Out 
What time is Check-in?

Check-in Starts at 4pm

What Time is Check-out?

Check-out is at 10am

What if I arrive before 4pm?

Visit one of our check-in locations to pre-register and get notified when your lodging is ready. While you wait, don't hesitate to get some adventure in!

WHAT IF I ARRIVE LATE?

No worries. Our 24-hour check-in locations allow you to get you set up for an awesome stay, no matter what time you arrive.
INSIDER TIP

- Pack your gear and equipment separately so you can head out for an adventure until your accommodations are ready.
- Pick up your rental gear the night before you plan to hit the trails so you'll be front and center for rope drop.

View our FAQ page for more information

Snowshoe Mobile Lodging Check-In

A convenient, contactless way to check in to your stay and access your unit using your smartphone. No front desk visit or physical key required. 
Mobile Check-In is available for guests staying in the Village, Soaring Eagle, Silver Creek Lodge, or The Inn at Snowshoe who booked their lodging through Snowshoe.
How It Works
Step 1: Download the Snowshoe Lodging App
Available in the Apple Store and Google Play Store.


Step 2: Enter Your Reservation Information Enter your name and reservation number to check-in. You can check in anytime on the day of your scheduled arrival. We recommend checking in before heading to the mountain, as cellphone service is spotty in some areas.


Step 3: Enable Bluetooth and Push Notifications This will allow you to receive an alert when your room is ready.


Step 4: Use Your Phone as a Digital Key Your digital key will unlock your lodging unit, parking areas, lodging amenities and common areas. After check-in you can share the digital key with others in your unit via email.
Mobile Lodging Check In App

Frequently Asked questions

Snowshoe Mobile Lodging Check-In
Mobile Lodging Check-In is available for guests who booked their lodging through Snowshoe and are staying in the following properties:
- Allegheny Springs
- Rimfire Lodge
- Seneca
- Highland House
- Expedition Station
- Soaring Eagle Lodge
- Silver Creek Lodge
- The Inn at Snowshoe

Note: Mobile Check-In is not available for guests who didn't book lodging through Snowshoe or for properties not listed above.
You can check in anytime on the day of your scheduled arrival. We recommend checking in before you head to the mountain, as cellphone service is spotty in some areas.

Enable push notifications to receive an alert when your room is ready.

If you check in before your room is ready and have push notifications enabled, you will receive an alert as soon as your room is ready.
You can use mobile check-in anywhere with cellular or Wi-Fi connection. We recommend checking in before you head to the mountain as cell service is spotty in some areas.

If you're checking in on the mountain, we recommend these designated locations with Wi-Fi service:
- The Inn at Snowshoe (located at the base of the mountain on Rt. 66)
- Top of the World (located near Parking Lot D, across from the water towers on Snowshoe Drive)
You only need to stop at a front desk if you prefer in-person service or a physical key. Otherwise, mobile check-in handles everything for you.
If you pre-booked lift tickets, rentals, or tours, you can set up a delivery time to your unit via the app or pick them up at any front desk.
A digital key is a secure, Bluetooth-enabled key stored in the app. it unlocks the door to your lodging and other access-controlled areas by simply holding your phone near the reader. Note: Bluetooth must be enabled on your phone for the key to work.

Your digital key grants access to:
- Your lodging unit
- Elevators, gyms, and other secure amenities
- Your designated parking area based on your lodging
Yes. After checking in, you can share instructions via email with others in your party so that they can access the digital key on their own devices.
Yes. When you're ready to leave, simply tap Check Out in the app. A receipt will automatically be emailed to you.
Try the following steps if your digital key is not unlocking your unit or other amenities:
- Make sure Bluetooth is turned on
- Open the app and refresh your key
- Hold your phone close to the lock for a few seconds

Still having trouble? Contact the front desk through the app or visit a front desk location for assistance.
If anything doesn't work as expected during the check-in process or you have an issue during your stay, call or message the front desk within the app or stop by a front desk location for assistance.