Frequently Asked Questions |
If there is something you would like to know, but can't find it below, please email jobs@snowshoemtn.com. The answer to your question will be posted on this website for the benefit of all employees.
1. What am I supposed to wear to work?
Please go to the Uniforms Page to find the information you are seeking.
2. What should I wear on the Mountain? Is it cheaper to buy Winter Clothing in my home country, or at the Snowshoe Mountain stores with my Employee discount?
You will need to be prepared with plenty of warm clothing including long underwear, hats, gloves, warm socks, snow boots, insulating layers such as fleece and outerwear such as parkas and snow pants.
3. Can you tell me what I will be doing in my job? How much will I be paid?
The Apply Here Page has paragraphs explaining the responsibilities and hourly wage of each position.
4. How do I access my money while on the Mountain? What do I do with my pay-cheque?
There are three ATM's at Snowshoe Mountain that accept International cards endorsed by Cirrus, Star, Visa and Mastercard. There is no place at Snowshoe to cash Traveler's Cheques. There is a bank at the bottom of Snowshoe Mountain. The bank will be at your orientation to help you set up an account for the duration of your stay. Your pay-cheque can then be directly deposited into your account. The bank will provide you with a Debit card that you can use to withdraw funds. If your bank at home has a branch within the USA, you can elect to have your pay-cheque directly deposited into that account. Credit and debit card facilities are present across the Mountain.
5. How do I access the Internet?
The Starbucks Coffee Shop in the Village has wireless Internet access so if you are bringing your laptop, you can use it there.
Internet access is available in Ravenswood and Silvercreek through a land line.
There is a business center in the Mountain Lodge Conference Center.
There are various wireless networks available through the resort.
6. As an International Employee, what am I supposed to do on my first day at Snowshoe?
On your first day at Snowshoe, you will attend an Orientation class that will familiarize you with the Mountain and explain the location of your job. On that day, the bank will visit you so you can set up an account and arrange to have your pay-cheque directly deposited. You will also be guided through completing all necessary paperwork. Please ensure that you bring your passport, I-9 Slip and DS219 form (if you are on a J-1 Visa).
7. How do I receive mail at Snowshoe?
There is a post office at Snowshoe and you can open a post office box for the season. You will be required to show photo ID, pay for your box and place a deposit on a key in order to do this. You can share the box with up to two others. Your mail can then be sent to the Post Office Box you are designated.
8. How do I receive phone calls? Where can I buy phone cards?
There are telephones in each Employee Housing unit. On your telephone, there will be your phone number. Your phone number will take the following form: 304-572-XXXX (the XXXX represents the extension number, different for each telephone on the Mountain). You can receive calls to your phone- the country code for America is 1. To make a call outside the local area, you will require a phone card. Phone cards are available for sale at Wildcat Provisions (convenience store located on the Mountain). Phone cards can also be purchased on-line through websites such as: www.nobelcom.com. Websites such as these have calling cards for all around the world. Phone cards are also sold at grocery stores and pharmacies through out the USA.
9. How often do we go on grocery shopping trips?
Busses organized by Human Resources run once every week and take Employees down to Elkins to allow for grocery shopping starting January. The number of spaces available on these bus trips is limited to 28. On the Mountain, there is a convenience store called Wildcat Provisions. At the base of the Mountain, there is a Market that is larger than the convenience stores, but smaller than a grocery store.
10. How do you get to/ from Snowshoe?
Snowshoe Mountain offers transportation to and from Washington-Dulles International airport on designated dates. This is group transportation by charter bus. You will be assigned a date for your bus trip to and from the airport.
Any travel to Snowshoe Mountain outside of these dates is your own responsibility.
Please consult the Traveling Here Page for other necessary information.
12. Is there a beautician/ hairdresser at Snowshoe?
The Tuscan Sun Spa, located in the Village, offers these services.
13. Is there a pool for Employees to use?
Split Rock Pools is free for employees in good standing. This is not a lap pool. The facility contains an indoor and outdoor pool (heated), 2 slides, one geyser, 2 hot tubs and a sauna.
14. What is included inside my Employee Housing unit?
Please consult the Employee Housing Options Page.
15. Where is the closest doctor located?
There is a small clinic located on Snowshoe Mountain. Employees pay a nominal fee to be assessed by a Physician's Assistant. Please note that this service is in high demand by Guests and Employees alike, and emergency cases take priority. This service deals with first response care of serious cases, referrals and minor ailments. At the bottom of the mountain, there is a doctor's office with a full range of services. You need to pay in full here and later claim the amount back from your Insurance provider. If there is anything more serious, you will need to be transported to Elkins to the Davis Memorial Hospital.
16. What is the time at Snowshoe?
www.timeanddate.com is a world time clock that will show you what time it is at Snowshoe compared to your home country.
17. How do I convert between the Metric system I use at home, to the Imperial system used in the USA?
www.onlineconversion.com is a converting website that will assist you.
18. How much is my Home currency worth in the USA?
http://finance.yahoo.com/currency is a currency conversion website that will assist you.
19. Does it get cold at Snowshoe?
It does get cold at Snowshoe, especially during the Winter. Being located on top of a mountain, Snowshoe is very exposed - the weather can be extreme and windy.
