What Are The Reservation Deposit And Cancellation Policies?

Here is some important information to be aware of when making a lodging reservation at Snowshoe Mountain. 

  1. A credit card deposit of 50% of the total reservation total (before tax) is required at the time the initial reservation is made. All major credit cards are accepted. The balance of the reservation amount is due at check-in.
  2. Cancellations made outside of 21 days of arrival will forfeit $100 administrative charge.
  3. Cancellations or lodging/date changes made within 21 days or less of date of arrival will forfeit entire deposit amount.
  4. Check in time begins at 5pm.  We will do our best to ensure that your unit is ready by that time, but cannot guarantee occupancy of the unit until it is deemed ready by our Housekeeping Team.
  5. Check out time is 11am.  Due to high volumes of check ins / check outs, this policy is strictly enforced. 
  6. Failure to check in by 11am the day following the scheduled check in date will result in cancellation of reservation and forfeiture of entire deposit.

If you have any questions about our Lodging Policy, please ask a Reservation Specialist at time of booking for more information.


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