What to Know about Checking In |
Check-in is the start of your vacation at Snowshoe Mountain. We look forward to your arrival and would like to answer some common questions and share some valuable information with you to make the check-n experience as easy and hassle free as possible. So, with that in mind, here is a list of our most commonly asked questions as it pertains to check-in at Snowshoe.
1. What time is check-in and when can I get in to my room? Our check-in time begins at 5pm. You are always welcome to arrive earlier so you can explore the many amenities of the resort, but you cannot actually occupy your unit until it is reported clean and ready by our housekeeping services. On extremely busy days some units may not be ready by 5pm. We appreciate your understanding on these rare occassions.
2. What is the earliest time that I can arrive? You may arrive at anytime during throughout the day, and you are welcome to enjoy the resort. However, as stated above, our official check-in time begins at 5pm and rooms are not confirmed for occupancy until after that time.
3. Where can I check-in? At Snowshoe, we have several locations across the resort for your check-in convenience. Please see specific details below regarding the hours of operation for each check-in location.
Mountaintop Check-in Center
Located at the Top of the World Area in the South Mountain neighborhood, the Mountaintop Check-in serves the needs of all lodging guests. The Mountaintop Check-in Center is open 24 hours a day.
Inn at Snowshoe Front Desk
Located at the base of the mountain, the Inn at Snowshoe Front Desk serves the needs of all lodging guests, regardless of where they are staying. The Inn at Snowshoe Front Desk is open 24 hours a day. (This check-in location will not be available from March 25th-May 6th)Allegheny Springs Front Desk
Located in the Village at Snowshoe, the Allegheny Springs Front Desk serves the needs of the guests lodging at Allegheny Springs. The front desk will be closed for the spring season.Silver Creek Front Desk
Located in the Silver Creek Lodge, the Silver Creek Front Desk serves the needs of those guests lodging at Silver Creek and Creekside Villas. The front desk will be closed for the spring season.
4. What is required at time of Check In? To help speed up the check-in process, please have your reservation confirmation available. Payment in full is required at time of check-in in addition to a credit card for incidentals. We strongly recommend that you complete all the details regarding your vacation prior to arrival. Our reservation specialists are available at 877-441-4FUN to assist with detailed planning including golf tee times and adventure activities. Booking these activities in advance really makes your check-in process so much easier.
5. What is the latest time that I can arrive? Should you fail to check in by 11am on the day following your schedule arrival date, your reservation will be cancelled and all deposits will be forefeited.
6. What time is Check-out? Check-out time is prior to 11am. In order to accommodate arriving guests, we cannot make exceptions to the 11am check-out time. A fee will be assessed for all late check-outs.
